Mud Horse Alpaca Doll&Plush Toys

-Processing Time 

Orders are processed within 3-5 business day from submission and we will send you a shipment confirmation email as soon as we start packing your order. 

-Shipping Cost

Free shipping for orders over $35 in most areas, such as United States, Canada, Australia, United Kingdom, Germany, Spain, Italy, France and other Areas

For orders less than $35, Standard shipping is $5.99;

Expedited shipping cost is $16.98

-Shipping Area

Wkgifts delivers to the UK, US, German, France, Italy, Spain, Austria, Czech Republic, Poland, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, Romania, Slovakia, Sweden, Switzerland and so on.

-Delivery Time 

Generally, Standard shipping, it takes 10-20  business days to ship to you in most areas,such as United States, Canada, Australia, United Kingdom, Germany, Spain, Italy, France and other Areas

Expedited shipping will takes 3-7 business days After Shipped

The delivery time varies due to custom.  

-Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address.

If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

Occasionally packages are returned to wkgifts as undeliverable. When the carrier returns an undeliverable package to wkgifts  please contact service@wkgifts.com to make arrangements for reshipment.

Parcel Lost

If you don't receive your parcel within the expected delivery time, please feel free to contact our support anytime. Simply send us an email to service@wkgifts.com and we will reply within 48  hours.